Abstract

This study aimed to determine the mediating role of psychological capital in the relationship between effective counselor characteristics, subjective well-being at work (work engagement) and professional quality of life of counselors. Conducted in a relational survey model, the study involved 333 counselors. Research data were collected with the “Effective Counselor Characteristics Assessment”, “Psychological Capital”, “Professional Quality of Life” and “Utrecht Work Engagement” scales. The PROCESS Macro regression-based bootstrapping technique was used to analyze the mediation models created for the purpose of the study. The analysis revealed that all direct and indirect effects were significant. The findings related to direct effects show that effective counselor characteristics and psychological capital significantly predict subjective well-being at work (work engagement) and professional quality of life (compassion satisfaction, burnout, and compassion fatigue). When examining the indirect effects, it was found that psychological capital partially mediates the relationship between effective counselor characteristics and subjective well-being at work (work engagement) as well as compassion satisfaction. Psychological capital fully mediates the relationship between effective counselor characteristics and burnout and compassion fatigue. The findings reveal the importance of not only effective counselor characteristics but also psychological capital in professional quality of life and subjective well-being at work (work engagement).

Keywords: Effective counselor characteristics, Psychological capital, Professional quality of life, Subjective well-being at work, Work engagement

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Gündoğdu, S., & Sapmaz, F. (2025). The mediating role of psychological capital in the relationship between effective counselor characteristics and subjective well-being at work and professional quality of life. Education and Science, 1-31. https://doi.org/10.15390/ES.2025.2455